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Missed-Call Text Back

A call goes unanswered. They get a text from your business in under a minute. They reply to you, not the next company on Google.

You’re on a roof, under a sink, or driving between bids. Your phone rings and you can’t get to it. Most people won’t leave a voicemail — they’ll just call the next company. This makes sure they hear from you first.

$297/mo on its own · or in Pick any 3 · or in the Full System

Book a call30-min call · no pressure · prices on the table
See every message

Missed call · 0:41 ago

Sent automatically · text back

Hi, this is Your Business. Sorry we missed your call! Reply here and we’ll get right back to you, or call (775) 555-0100.

Can someone clean up the backyard and fix two sprinkler heads this week?

How it works
  1. 01What happensA call goes unanswered.
  2. 02What we doThey get a text from your business in under a minute.
  3. 03What you getThey reply to you, not the next company on Google.
Why it matters

A missed call isn’t a maybe.
It’s a job going to someone else.

52%of calls to home-service businesses are answered by a personHalf the calls never reach a personYou’re working, not sitting by the phone. Text back catches every call that rings out.Source: Invoca, Home Services Lead Conversion Benchmarks Report, 2026
2%of callers who don’t reach anyone leave a voicemailVoicemail doesn’t save youPeople who don’t reach you rarely leave a message. A text that reaches them first does.Source: Invoca, cross-industry call data, 2021
7×more likely to qualify a web lead when firms tried to reach it within an hour, versus waiting even an hour longerSpeed is the whole gameThe first business to respond is the one in the conversation. Under a minute beats “I’ll call back tonight.”Source: Harvard Business Review, “The Short Life of Online Sales Leads”, 2011
Every message

Read every message
before you buy.

Most agencies show you a dashboard. We’d rather show you the words. This is the default sequence, exactly as it goes out — we rewrite it in your voice at kickoff, and you approve it before anything is sent.

  • Stops the moment they reply
  • Honors STOP
  • Follow-ups only 8am–8pm their time
  • One text each

Default copy · sample names and numbers

  1. 1

    Within a minute · To the caller

    Sent automatically

    Hi, this is Your Business. Sorry we missed your call! Reply here and we’ll get right back to you, or call (775) 555-0100.

  2. 2

    They reply · From the caller

    Can someone clean up the backyard and fix two sprinkler heads this week?

  3. 3

    Instantly · To you

    Text · New leadnow

    New lead: Dana Whitfield, (775) 555-0142

    Wants yard cleanup + sprinkler repair. Call them now - details in the app.
  4. 4

    +5 min if nobody picks up · To your backup

    Text · Backup contact5m

    Lead not picked up in 5 min

    Dana Whitfield, (775) 555-0142 (yard cleanup + sprinkler repair). Please call them now.
  5. 5

    Next day, if they go quiet · To the callerWith Follow-Up & Reminders

    Hi Dana, Mike from Your Business. Still need help with yard cleanup + sprinkler repair? Call (775) 555-0100. Reply STOP to opt out.

  6. 6

    Day 7, last note · To the callerWith Follow-Up & Reminders

    Dana, last note from Your Business on yard cleanup + sprinkler repair. Call (775) 555-0100 whenever the time is right.

Real talk

It does the office work.
You still do the job.

What it does

  • Texts every caller you miss within a minute
  • Sends you the lead by text and email
  • Pages your backup if nobody picks it up in 5 minutes

What it won’t do

  • Answer the call itself — that’s the AI receptionist
  • Pretend to be you, or promise anything you didn’t approve
  • Text anyone who didn’t call you

What you do

  • Call or text them back when you’re free
  • Tell us at kickoff how you like to talk to customers

If you can text, you can run this.

Ways to get it

Month-to-month on every option. No setup fee for this product.

What’s included
  • Text goes out in under a minute
  • Instant lead alert to you by text + email
  • Backup contact paged if nobody picks up in 5 min
  • Fits one text, honors STOP automatically
  • Shared lead inbox, set up and run for you

Not included: It doesn’t answer the call itself — that’s the AI receptionist.

Questions

Fair questions.
Straight answers.

Do I need a new phone number?

No. You keep the number your customers already have. Calls you can’t answer get the text back automatically, and every reply comes to you.

What if they call back instead of texting?

Even better. The text is there to stop them dialing the next company while you’re busy. However they get back to you, you get the lead alert with their name and number.

Is this spam? Is it legal?

It only texts people who just called you, and only about their call. We register your business with the phone carriers before any texting starts, and every message honors STOP. The instant reply goes out whenever they call — they just reached out to you — but follow-up texts only go out between 8am and 8pm their time.

How fast does the text go out?

In under a minute after the call goes unanswered — before most people have found the next number to call.

Do I need a Zenith website for this?

No. Missed-call text back works on its own, with your current phone number and your current website.

What does it cost?

$297 a month on its own, month-to-month with no setup fee. It’s also one of the products you can pick in Pick any 3 ($750/mo), and it’s included in the Full System ($1,500/mo).

Stop losing the calls
you couldn’t pick up.

Book a call30-min call · no pressure · prices on the table
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